Privacy Policy
Last updated: April 2025
1. Information we collect
We collect information you provide when you contact us, submit a document through our intake form, or create an account. This includes your name, email address, company name, and any documents or files you upload. We do not collect payment information directly — all payments are processed by third-party payment processors.
2. How we use your information
We use the information we collect to:
- —Deliver the services you have requested (reviewing and responding to your documents)
- —Communicate with you about your project and any follow-up steps
- —Improve the quality of our responses over time
- —Send service-related communications (not marketing, unless you opt in)
3. Document confidentiality
Documents you submit (RFPs, security questionnaires, company policies, etc.) are treated as confidential. We do not share your documents or their contents with third parties except as required to deliver the service (e.g., processing text with AI models to assist in generating responses). We do not sell or license your document data for any purpose.
4. AI processing
Our service uses AI language models to assist in analyzing documents and generating response drafts. Document content may be transmitted to third-party AI providers (such as Anthropic) to support this processing. These providers are bound by their own privacy policies and data processing terms. We do not use your documents to train AI models.
5. Data retention
We retain your account data and submitted documents for the duration of your engagement with us. If you request deletion of your data, we will remove it within 30 days, except where retention is required by law or for legitimate business purposes (e.g., financial records).
6. Cookies and analytics
Our website may use cookies for basic functionality and analytics. We use analytics tools to understand how visitors use our site — this data is aggregate and does not personally identify you. You can disable cookies in your browser settings.
7. Your rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond to all requests within 30 days.
8. Contact
If you have questions about this Privacy Policy or how we handle your data, contact us at privacy@proposalsystemone.com.